Question from Reddit user:
GHL is super great and has a ton of features and they move at a super fast pace, but the mobile apps that GHL provides for end users like GoKollab, etc…
aren’t super robust.
I’m curious if others have felt that at all?
I build mobile apps, and have to go about building everything from scratch for clients, connect the GHL API, port in membership info, rebuild communities, etc…
Just curious if there’s some better solutions out there.
Answer from Nabil:
The short answer is:
You are absolutely correct to feel that the standard mobile apps provided by GHL are not robust enough for a truly customized, branded user experience, especially when dealing with complex client requirements like custom membership portals and unique community features.
Because you’re already building custom apps, you are on the right path.
The better solution to streamline your process is to leverage the official HighLevel SDK which abstracts away much of the boilerplate API management – like OAuth token handling and error checks – for you.
By combining the SDK for all your CRM data with a Mobile Measurement Partner (MMP) for analytics, you can save significant development time while gaining the deep functionality and professional analytics the standard GHL apps lack.
The long answer is:
Your frustration is common, as GHL’s core value is the white-labeled CRM and marketing automation engine, and while they offer a white-labeled shell for a mobile experience, it often falls short of the deep, tailored UX clients demand.
Since you are building native apps anyway, your best solution to move faster and manage complexity is to integrate the official HighLevel SDK.
The SDK, which is available for TypeScript/JavaScript, is essentially a pre-built wrapper around the complex HighLevel API 2.0.
Instead of you writing custom code to handle things like OAuth 2.0 flows, storing and refreshing access tokens for each client location, and constantly checking API endpoint status, the SDK manages these core functions for you.
This instantly reduces the complexity and maintenance burden of your custom apps, freeing you up to focus on the unique front-end features your clients want, such as rebuilding communities or creating unique membership content experiences.
For example, instead of manually crafting HTTPS requests to get a contact’s data, you use a single SDK function like ghl.contacts.getContact(), which is a massive time saver.
In addition to simplifying the data exchange, integrating a Mobile Measurement Partner (MMP) into your custom apps is an excellent solution for the analytics and marketing gap.
An MMP is a platform that provides an SDK to install in your app which tracks and attributes events like app installs, first opens, and custom in-app actions such as ‘Membership Completed’ or ‘Lesson Watched’ – which are not tracked as Standard Events in GHL.
This provides the sophisticated, measurable feedback loop your clients need.
You can then use the MMP’s platform to send these Standard Events back to GHL as custom events or use them for reporting on the true lifetime value and source of your app users, giving you and your clients the robust, enterprise-level performance metrics that are simply impossible to achieve with the basic GHL mobile shell.
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