Question from Reddit user:
Has anyone ever connected Gohighlevel and tripleseat?
More precisely I’m trying to get calendar from both platforms talking but I’m looking into any and all other integration possibilities.
Answer from Nabil:
The short answer is:
Directly connecting Tripleseat and GoHighLevel for calendar synchronization isn’t natively supported, so you won’t find a direct, pre-built integration module.
Tripleseat is highly specialized for event management, and GoHighLevel is a broad marketing and sales platform, meaning their calendar data structures are very different.
The immediate, practical solution for calendar sync is usually to introduce a middleman platform like Zapier or Make to watch for new bookings in Tripleseat and create corresponding appointments in the GoHighLevel calendar via a webhook or their respective direct integrations.
For a deep, real-time, bidirectional sync and advanced data flow beyond basic calendar updates, you must rely on a custom API connection.
The long answer is:
The integration challenge you face is common whenever you connect a specialized vertical platform like Tripleseat with an all-in-one horizontal platform like GoHighLevel.
For calendar data, Tripleseat often manages complex event details, room holds, and banquet orders, while GoHighLevel is concerned with simple lead appointments or sales calls.
A simple Zapier or Make integration can handle the immediate need by watching for a New Event Created trigger in Tripleseat and using the data to execute a Create Appointment action in GoHighLevel, effectively blocking out time for your sales team.
However, this is a one-way, delayed sync and doesn’t account for cancellations, changes, or the rich lead data you want to flow between them.
This is where a custom API-based solution becomes an excellent long-term strategy.
By leveraging the GoHighLevel API and the Tripleseat API, you can build a centralized data orchestration layer.
This layer would use the APIs to query both systems for changes to customer records, lead stages, or event bookings on a continuous basis.
For instance, when a lead is captured via a form on a landing page in GoHighLevel, the API layer can instantly check Tripleseat for any previous event history and enrich the GoHighLevel contact record.
Conversely, when a new event is booked in Tripleseat, the API can create or update a corresponding contact and opportunity in GoHighLevel, ensuring your sales pipeline is always current.
To make this solution even more dynamic, integrating Google Tag Manager and a server-side environment like Stape or Google Cloud Platform (GCP) is an excellent solution.
This allows you to track specific Event Booking or Event Interest actions on your website or within your Tripleseat booking pages and instantly use that behavioral data to trigger an API call to GoHighLevel, bypassing any polling delays and ensuring real-time lead qualification or assignment.
This high-fidelity, API-driven architecture allows for true bidirectional data flow, custom field mapping, and immediate responsiveness, which is essential for managing a smooth sales and events process.
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