Question from Reddit user:
Hi!
I’m looking for someone that can assist with and has experience integrating Zenoti with GHL.
Please direct message me.
Thanks!
Answer from Nabil:
The short answer is:
Since a direct, native, and robust connector between Zenoti and GoHighLevel (GHL) likely doesn’t exist out of the box, the most reliable and powerful method is a custom integration using both the HighLevel API and the Zenoti API.
This approach requires a third-party intermediary platform- like an integration service or a server-side environment- to act as the “middleman” that handles the bi-directional communication, data transformation, and synchronization logic.
This solution ensures that appointment details, client contact information, and payment statuses are accurately and immediately synced between your clinic management system (Zenoti) and your marketing/CRM platform (GHL), solving common workflow breaks that occur with manual data transfer or weak, pre-built integrations.
The long answer is:
Integrating Zenoti and GoHighLevel is a crucial step for a med spa marketer to unify client data, automate communication, and ensure accurate booking and payment details flow between your marketing automation and operations software.
Given that Zenoti is specialized management software for salons and spas and GHL is a marketing/CRM platform, a custom API-to-API integration is superior to hoping for a perfect native connector.
This process relies on utilizing the HighLevel API to manage contacts, opportunities, and custom values, and the Zenoti API to access and update details for appointments, services, and client profiles.
You’ll need an intermediary platform to host the logic and handle the data flow- this could be a dedicated integration platform like Zapier or Make, or for a more secure, high-volume, and customizable setup, a server-side environment using something like Google Cloud Platform or a custom solution built on Stape.
The benefit of involving server-side infrastructure is that you can establish real-time, event-driven triggers.
For instance, when a new appointment is created in Zenoti via its API, this event triggers the server to use the HighLevel API to create or update the corresponding contact and opportunity in GHL.
Similarly, when a GHL automation moves an opportunity stage, the server can trigger an update in Zenoti.
This is an excellent solution because it allows for granular control over which fields map to which system and how data is transformed, giving you a truly unified client profile.
Furthermore, incorporating Google Tag Manager can also enhance this by tracking client behavior on your website- such as a “Book Appointment” button click or a lead_form_submit event- before the Zenoti booking process, pushing this information via the server environment to GHL to enrich the initial client record even before the Zenoti API kicks in.
This full-circle approach ensures seamless data flow and eliminates manual double-entry, making your marketing automation in GHL directly actionable on Zenoti’s operational data.
About The Author
