Monday.com integration with Constant Contact
Has anyone successfully connected the two? I’m trying to get contacts on monday to get an open email update. Been having trouble.
The short answer is:
You are having trouble because Constant Contact does not offer traditional webhooks for standard customer accounts, meaning it won’t push the “email opened” event to monday.com automatically.
The existing monday.com and Constant Contact integrations typically only handle contact list synchronization, not real-time activity tracking.
The best long-term solution is to build a custom server-side bridge using the Constant Contact v3 API’s detailed tracking endpoints and monday.com’s Webhooks to reliably and automatically pull the open status and push it to your board.
The long answer is:
The reason this is a persistent challenge is that most off-the-shelf connectors, like those in Zapier or the built-in monday.com integrations, rely on either a direct trigger from Constant Contact or a constant “polling” of their system for updates, which is often slow or too limited in scope.
Constant Contact’s API documentation confirms that webhooks for customer events like open tracking are generally not available for standard accounts, which forces you to use a custom solution.
This is where a server-side approach becomes an excellent and cheap solution, giving you the control and speed you need without requiring an expensive, enterprise-level platform.
The architecture involves three main steps, all tied together by APIs:
You would use a lightweight server environment, such as a Google Tag Manager (GTM) Server Container or a small instance on a platform like Stape or Google Cloud Platform (GCP), to run a scheduled process (a daily or hourly cron job).
This process uses the Constant Contact v3 API to query for recent email activities.
Specifically, it searches the API’s reporting and activity endpoints for contacts that have a specific action, such as an “email opened” or a “link clicked”.
The v3 API is robust and provides the detailed contact ID and activity data required.
Once the server process identifies a contact with a new “email opened” status, it uses the monday.com Platform API to immediately locate that contact on your specified board (usually by matching the email address to a column value) and update the relevant column, such as a Status column to “Email Opened” or a Date column to the last open time.
The monday.com API is flexible and allows for these precise, programmatic updates to specific items and columns.
While the Constant Contact side requires a scheduled pull, the monday.com side can be made real-time.
For instance, any new contact created on your monday.com board can trigger a monday.com Platform API webhook to instantly send that new contact’s details to your server environment, which then pushes the contact immediately into Constant Contact via its v3 API.
This two-part system creates the necessary bridge: real-time new contact syncing via webhooks from monday.com to Constant Contact, and scheduled open-status syncing via the Constant Contact v3 API from Constant Contact back to monday.com.
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