Is it Possible to Integrate Monday.com with KACE?
Hi All,
Does anyone know if it’s possible to integrate Monday.com with KACE? Any suggestions or ideas? TIA
The short answer is:
There is no pre-built, native integration between monday.com and KACE, so you cannot connect them directly using the standard integration recipes.
However, both platforms are API-enabled, which means integration is definitely possible using a simple, low-code “bridge” service.
The most effective and cheapest solution is to use a monday.com Platform API/webhooks automation to send data to an external listener, which then translates and sends the data to the KACE Systems Management Appliance (SMA) API to create or update tickets and asset data.
The long answer is:
Since KACE is a specialized IT management platform and monday.com is a generic Work OS, a vendor-specific integration doesn’t exist, which is a common scenario when connecting niche tools.
The solution is to create a two-part custom process.
First, you use monday.com’s built-in automations to fire a webhook when a relevant action occurs, such as when a new item is created or a Status column changes to “Escalate to KACE”.
This is a no-code process in monday.com that instantly pushes the item’s data (title, description, due date, etc.) to a specific URL.
Second, that URL needs to be an endpoint managed by an external script or service that can successfully handle the handshake and then make the necessary authenticated calls to the KACE Systems Management Appliance API.
This is where a lightweight and inexpensive server environment comes in.
Rather than setting up a full server, using a platform like Google Tag Manager Server Container, or a managed hosting service like Stape, or even a simple serverless function in Google Cloud Platform is an excellent and cheap choice.
These environments can run a small piece of code that receives the webhook data, authenticates with the KACE API using the appropriate username and password for a service account, and then uses the KACE API to create a new ticket or update an asset record.
This entirely bypasses the need for a costly, third-party integration tool, leveraging the native API capabilities of both systems for a robust, real-time, and budget-friendly solution.
About The Author
